Privacy Policy
We take your privacy seriously and are committed to protecting your personal information while you use our financial modeling services.
Information We Collect
At Cleverlinkpro, we collect information that helps us provide better financial modeling services to our users in Vietnam and beyond. This collection happens when you interact with our platform, create financial models, or reach out to our team.
Account Information
Your name, email address, company details, and contact information when you register for our services or request consultations.
Financial Model Data
The financial models, spreadsheets, and business data you create or upload while using our platform for analysis and modeling.
Usage Analytics
How you navigate our platform, which features you use most, and technical information about your device and browser.
Communication Records
Messages you send us through contact forms, support tickets, or during consulting sessions to improve our service quality.
How We Use Your Information
Your information serves specific purposes that directly benefit your experience with our financial modeling platform. We don't collect data just to have it – every piece of information helps us serve you better.
We use your data to provide personalized financial modeling recommendations, improve our platform features, send you relevant updates about new tools, and ensure your account security. All processing complies with Vietnam's data protection regulations and international standards.
Primary Uses
Service Delivery: Processing your financial models, generating reports, and providing the core functionality you expect from our platform.
Customer Support: Responding to your questions, troubleshooting technical issues, and helping you get the most out of our financial modeling tools.
Platform Improvement: Understanding how users interact with our features to develop better tools and fix problems before they affect your work.
Data Storage and Security
We protect your financial data with industry-standard security measures because we understand how sensitive business information can be. Your financial models and company data deserve the highest level of protection.
All data is encrypted during transmission and storage. We use secure servers located in compliance with Vietnamese data localization requirements where applicable. Our team receives regular security training, and we conduct routine audits of our systems.
Your Rights and Control
You maintain control over your personal information and financial data at all times. These rights are designed to give you transparency and choice in how your information is handled.
- Access Your Data: Request a copy of all personal information we have about you, including your financial models and account history.
- Update Information: Correct or update your personal details, company information, and preferences at any time through your account settings.
- Delete Your Data: Request deletion of your personal information and financial models, subject to legal retention requirements.
- Data Portability: Download your financial models and data in commonly used formats to use with other platforms.
- Marketing Preferences: Opt out of promotional emails and choose which communications you want to receive from us.
- Processing Restrictions: Request limitations on how we process your data for specific purposes while maintaining essential services.
To exercise any of these rights, contact our privacy team using the information below. We'll respond within 30 days and guide you through the process step by step.
Third-Party Relationships
We work with trusted partners to deliver our financial modeling services effectively. These relationships are carefully managed to protect your data while enabling the features you rely on.
Service Providers
Cloud hosting providers store your data securely, payment processors handle billing transactions, and analytics tools help us improve our platform. All partners sign data processing agreements that require them to protect your information according to our standards.
No Data Selling
We never sell your personal information or financial data to third parties. Your business information stays confidential and is only shared when necessary to provide our services or when required by Vietnamese law.
Cookies and Tracking
Our platform uses cookies to remember your preferences, keep you logged in, and understand how you use our financial modeling tools. This helps create a smoother experience when you return to work on your models.
Essential Cookies: Required for basic platform functionality, security, and keeping you logged into your account.
Analytics Cookies: Help us understand which features are most useful and where users encounter difficulties.
Preference Cookies: Remember your settings, layout preferences, and customization choices.
You can control cookie settings through your browser, though disabling essential cookies may affect platform functionality.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and industry best practices. When significant changes occur, we'll notify you through email or prominent notices on our platform.
Minor updates, such as clarifications or formatting improvements, will be posted directly to this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
For major policy changes that affect how we collect or use your data, we'll provide at least 30 days' notice and may require your consent to continue using our services under the new terms.
Privacy Questions?
Our privacy team is here to help with any questions about your data or this policy.
Thành phố Vũng Tàu, Bà Rịa - Vũng Tàu
Vietnam